Yahoo Pipes: More down than up.


Yahoo Pipes is a free Internet service by Yahoo, which allows you to aggregate and manipulate RSS feeds. I use them extensively for several of my aggregation sites like Humanitarian News and AidNews, to name a few.

Recently, Yahoo Pipes silently went from “Beta” to “Production”, a migration which was only noticed as the word “Beta” disappeared from their logo.

Let me correct that statement: when they went from “Beta” to “Production”, the only thing the users could notice was that their service became unreliable. Since about four weeks, users have been complaining on the Pipes discussion forum about problems saving and running their “pipes”.

Several Pipes staff are monitoring the discussion forum, and have been putting out messages in the gist of “we had a problem, but all is fixed now”, but other than that, there has been silence.

Which makes me think: how far have we, the Internet community, become reliant on free services like Pipes, or Google Apps, Google Gmail, Blogger, Flickr, Picasa, etc.. And how far do we have a say on “our rights as a consumer”?

It is not because an Internet giant like Yahoo puts out a service free for all to use, that the service is to be taken “as is”. Where are our not a “consumers’ rights” in all of this? Are we not lured into the free services, because the services are free, and when we become reliant and dependent on them, understaffed as they might be, we just “cope” with the down time? Have we, as consumers, become reluctant to demand our rights? And what is the forum of to do that?

Think of it. How many organisations, if not companies, use free Internet services provided by the “Giants”. What is our say when these services go down? What are our rights? How much longer will we cope with their downtime by saying “oh… but it is for free, so we have no right to complain?”.

Nothing is for free in this world. If a company decides to provide a certain service “for free”, than there is a certain reason for it. Either because they want our contents, they want us to develop applications based on their platforms,… But it does not mean because services are for free they should be unreliable.

This is the time to demand to these companies a certain acceptable level of service. We need to demand the right to be informed.

Yahoo Pipes: your service sucks at this moment. Get your act together!

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5 comments to

  • Thanks for the tip. Seeing the small numbers in Google analytics, i was thinking about removing the retweet button.

    BTW, considering the enormous amount of you follow i follow crowd in the twitter, would people care to click those links

  • admin

    I don’t know if your retweet button shortens the URL with bit.ly, but -as described in this post- that could give you a black and white figure on the traffic the tweets give.

    I do, on my links and have been astonished by the amount of traffic each tweet gives.

    It is true there is a “scratch mine, I’ll scratch yours” mentality in the following in Twitter, but not so much in retweeting. At least not in the social community I have created around each of my Twitter accounts.
    And maybe that is key in all of it: ensure the quality of your followers. Maybe one tip: I *never* autofollow. This means that “my” social community would never follow me, simply because I would follow back.
    I’d like to say they follow my tweets, because they like the content

    Hope that helps a bit,

    Peter

  • I have just discovered your site via ICT-KM, and it will keep me busy for hours…. I have been blogging for a few months now, we are one of the NGOs who want to use social media more and are still finding out how best to do that (ILEIA, see http://www.leisa.info). So your site is full of useful stuff (so far I’d only found social media for marketing your business).. thanks and keep up the good work!
    Karen

  • While these sites may be free for us, the end user, google and yahoo take the numbers we provide for them, and they scan the content we enter on their services, and use it as fodder to sell their profitable products, such as adwords.
    It is in their interest to keep these sites working well, as the critical mass we provide is the very product they can leverage to advertisers.

    That being said, Michael Keizer is correct- if the service is mission critical, buy the pro account, and get on the line with their support if needed.
    Do you know of an alternative to Pipes?

  • admin

    @Hank:
    Don’t think there is any pro-account formula for Yahoo Pipes unfortunately. The only alternative I found is http://pipes.deri.org/ but looks even more of a hackers tool, and I don’t know how well it performs.

    I think I will make my own…

    Peter.

  • i just love to Twitter everyday with my friends. Twitter is much better than blogging in my opinion and it is very addictive too.
    . ..

  • thank you for this good information

  • nice post . Very helpful information. Thank you.

  • Jez Kemp

    Hi, this blog post is very well-written and appears extremely useful. But I was just wondering if you could clear something up? You mention Newsgator as a product, but the link to their website shows Newsgator is a company with a lot of products – it isn’t clear which tool or product you used to amalgamate feeds and produce script. Could you explain this step in some more detail?
    If you post here please email me to let me know :)
    Many thanks
    Jez

  • admin

    Hi Jez,

    You are totally correct. Newsgator changed their services end August. The online aggregator functions they used to have is no longer available.
    If you are looking for a feed aggregator or RSS-to-script function, have a look at this post:
    http://www.blogtips.org/free-rss-tools/

    best,
    Peter

  • i think the problem is solved now..

  • admin

    Yahoo Pipes went back up after almost 3 weeks of intermittent problems. There are still problems saving new or modified Pipes, though. That problem exists since at least 2 months….

  • Peter, thank you for including us in your review. I am happy you like the Dlvr.it service. Stay tuned. LOTS of good things coming. Including many more outputs – Facebook coming very soon.

    Also, thanks for the feedback on the stats. In order to “provide interesting statistics,” mash the data and provide some real intelligence we use the Dlvr.it short URL. It makes the data consistent and allows us to do some interesting analysis – lots of things going on in the lab now.

    Stay tuned…

    Best,
    Bill Flitter
    Founder, dlvr.it

  • comprehensive post! Another tools for RSS to twitter is hootsuite, I havent tried it out.. but it gives the feature.

  • admin

    I just discovered Hootsuite’s RSS-to-Twitter function. Will try it out, and update the post.
    Thanks for the reminder.

    Peter

  • I agree I think social media is really more important for better communicating with your supporters and building a strong foundation and network of people interested in your cause.

  • These tips are great. Thanks for sharing.